laser tag party policies
Refund and cancelation policies

A valid credit card or debit card is required to guarantee and pay for your NELT reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NELT will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

Deposit is non-refundable. If you provide at least 7 days notice you may apply your deposit to any available date or time within the next two months. Any party cancelled with less than 7 days will forfeit their deposit. We will work with you on rain delays and will not count that as a cancellation.

Bad weather

There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling process. You may also choose to move your laser tag party to an indoor venue, if available and you gain proper permission.


You may choose to serve alcohol at your event or party to those of legal age; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served if it interferes with the safety of players or our employee(s). Drugs of any sort will not be tolerated in or around the NELT equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

Privacy policy

NELT is committed to protecting your privacy. We use the information we collect on the site to make bookings with NELT as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.
What is the minimum age to play?
Our missions are objective-based and our gear is a bit more involved than traditional laser tag; therefore, we require players to be ages 7+ for our Outdoor and Indoor laser tag events.
A Travel/Fuel surcharge may be applied for locations in excess of 25 miles from our home zip code of 17815. See our Service Area for more information on travel surcharge.

Laser tag waiver

All Laser Tag Party Participants must have a signed “hold harmless” waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. Waiver can be downloaded here.

Supervised children

NELT does always require a parent or responsible adult to be nearby the Laser Tag playing field.

laser tag party policies continued
Refusal of service

NELT reserves the right to refuse service to client if we observe behavior which we deem to be a potential threat to our employees, guests or our equipment. Such behavior includes, but is not limited to, obvious intoxication, observed or suspected drug use, aggressive language or behavior, unsafe surroundings, etc. In this case, we may refuse to start a party or terminate an ongoing event.


While your party is in effect the Game Coach/Referee may be taking pictures of the party and players. These photos may appear on our Facebook page and/or web site.  We never identify players/guests by name. If you do not want our Game Coach/Referee taking these pictures or posting them please be sure to let our Game Coach/Referee know. or be sure to choose the “no Facebook photo” option when booking. This is a service we provide to our guests so they can be sure to capture their party as it happens.

Damage or injury

Neither NELT nor any of its employees shall be responsible for any damage to property resulting from a laser tag party. This includes both above ground and below ground property/equipment damage. Additionally, NELT reserves the right to charge the client’s credit card for damages to our equipment resulting from the careless or willful damage of same by client’s guests. NELT or their employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.


The Game Coach/referee is there to make sure that your group is making the most of our high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a great idea, but not required.